- Apr 04 Sat 2009 07:45
-
FinallY
- Jan 03 Sat 2009 14:13
-
culture shock in Taiwan
- Nov 05 Wed 2008 06:38
-
Choose being Selfish or Selfless
想想..人有很多選擇;卻面對未知.
想想..人有許多未知;卻要選擇.
甚麼對自己好?甚麼讓自己心滿意足?甚麼是自己真正想要?!
重回念書的日子,很熟悉的壓力;卻是陌生的專業領域
重回念書的日子,很熟悉的環境;很熟悉的心境
- Oct 03 Fri 2008 18:44
-
easy.. lady..
- Sep 28 Sun 2008 06:05
-
First time or ..
- Jun 29 Sun 2008 06:12
-
Swiss Life 2
再過十年;台灣也沒辦法跟瑞士一樣那麼富有;那麼充滿人文..
是因為從小生長在台灣,看慣亞洲文化禿然對歐洲的文化憧憬;還是歐洲本身的文化基因,就是那麼悠久;那麼讓人著迷...
講究的餐具風格;獨特的建築設計;遠見安定的政府,讓這裡的人帶著一點悠閒;一點自信;一點優雅;一點滿足....
不同於一般文明先進的國家;瑞士有自己的步調.在先進中仍然保有傳統;在守舊中仍然要求精緻工業,一點點的不一樣;多一點點的心思;讓這個國家;人人嚮往..
- Jun 20 Fri 2008 19:03
-
Swiss Life 1
踏進Zurich airport有種間單俐落的清新;大紅色的布條;時尚的地鐵;在地鐵裡有牛聲..有可愛的Swiss Girl .機場外站著好久不見的Nadja;禿然間,感動湧上心;彼此的擁抱.讓我感到好窩心!!
Unbelieveable...
空氣中有種新鮮;處處是綠地;大樹;牛群...Matti開始一一介紹;我的耳朵聽;但心卻飛出去.即使是城市~感覺像世外桃源.即使是城市~這裡的人不慌不忙.即使是城市~建築物中傳統與摩登是如此協調.即使是城市~也感覺不出來....
"Why is Swiss so Rich?"
- Jun 07 Sat 2008 17:22
-
Weeds or Seeds
~反覆惦量自己~
想甚麼;要甚麼;能做甚麼......
常常有人說weeds 哪裡都能長;哪裡都能活得好好地.
真的嗎?!
有人說Seeds也一樣;但不同於Weeds的地方在於....
- May 30 Fri 2008 05:15
-
用星巴克想管理The Starbucks Experience(5)
Leave Your Mark~
All of us leave some mark on the world, no matter whether it is good or bad. For starbucks, the good mark is linked to the powerful and positive impact that they have on their communities. Therefore, Social involvement is integral to starbucks leadership mission. Starbucks wants to do this by contributing more to society than just coffee. They have a number of programs which help community.
The starbucks leadership mission consist of health-care benefits, C.A.F.E( coffee and farmer equity)practices policies, enviornmental consciousness and community involvement. Health-care benefits are given for employees who even work 20hours per week. This one have influenced some coffee shops or fast-food restaurants which feel pressure then provide similar compensation for their employees. In terms of C.A.F.E policties, starbucks generally pays a higher price for its coffee than others. They also encourage decreased pesticide use, lower water consumption and of course, maintaining a high level of coffee quality.
As regards to enviornmental consciousness, the starbucks partnership with Johnson Development Corporation is called Urban Coffee Opportunities. This business partnership provide employment opportunities, training in disadvantaged metropolitan communities. For starbucks leadership management, they do hope they give back more than they take. One of the successful organization is " DeafHope" where volunteers provides services to deaf domestic abuse victim. (most volunters are their employees)
Starbucks helps employees realize their power to make a difference, not only serve coffee but also contribute more in their communities. Moreover, starbucks is not only a coffee shop, but it is a education organization and they believe that " we can be the change we wish to see in the world".
- May 30 Fri 2008 04:42
-
用星巴克想管理The Starbucks Experience(4)
Valuing criticism is one of the principle for starbucks and it also is a major role. How difficult it is to accept criticism, even embrace it. Utilzing a set of skills and positive thinking that to improve business and customers relationship are the best way to embrace resistance.
Embracing resistance is about respecting people's perspectives. For starbucks leadership, they encourage their partners to ask "How" not just "Yes" and "No". There is an art to knowing if your customers displeased. Take a woman with a child coming into the starbucks for example, the woman hug her baby in one hand and the coffee in the other hand, then tried to sit on the chair. Instead of disregard, the barista gave her a hand immediately and responded" sorry for that and I will mention about this problem for our manager."
" It cannot be done" is a most challenging types of resistance for many businesses.. For starbucks, they will ask " Why would not it work?". Facing a big task, such as the first time,they tried to promote coffee to Asian countries, they did the market research first and tried to belong Asian culture which has hundreds years of tea-drinking.Finally, they success because not only have they had original coffee, but they also created new local flavor and increased the local employment.
Win/Win situation is starbucks' main goal. Not everyone welcome starbucks come, especially some traditional coffee shops. Before one starbucks shop open, they go door-to-door to every single cafe in the area to understand what they need and also to introduce starbucks. To starbucks, they certainly know that it would be competition, but they are more interested in adding value to this business environment. "Coffee-rich area" was created for all of customers who enjoy plenty of alternatives. Competition can make companies re-evaluate themselves and identify what the strengths and shortcomings are.
- May 26 Mon 2008 05:16
-
WELL-EDUCATED
是甚麼;讓人著迷想成為 Well-Educated Person??
A Well-Educated person...
is an original thinker.
has a desire to seek knowledge for its own sake.
- May 15 Thu 2008 00:05
-
IrRiTaTiOn

