噓噓噓````donot let people know how old i am...終於...
終於找到我的密碼
一個關於我部落格的密碼
- 4月 04 週六 200907:45
FinallY
噓噓噓````donot let people know how old i am...終於...
終於找到我的密碼
一個關於我部落格的密碼
- 1月 03 週六 200914:13
culture shock in Taiwan
兩個禮拜在台灣..
是度假還是回國??!!
兩個禮拜在台灣..
是放鬆還是壓力!!??
- 11月 05 週三 200806:38
Choose being Selfish or Selfless
- 10月 03 週五 200818:44
easy.. lady..
有時候很急.. 急著想把事情解決! 有時候很急.. 急這想把老師開的書單一次消化! 有時候很急..
- 9月 28 週日 200806:05
First time or ..
喜歡
有空間;有自己的生活
喜歡
忙碌後的學業,有獨處的地方
有空間;有自己的生活
喜歡
忙碌後的學業,有獨處的地方
- 6月 29 週日 200806:12
Swiss Life 2
"Why is Swiss so rich?"
再過十年;台灣也沒辦法跟瑞士一樣那麼富有;那麼充滿人文..
是因為從小生長在台灣,看慣亞洲文化禿然對歐洲的文化憧憬;還是歐洲本身的文化基因,就是那麼悠久;那麼讓人著迷...
講究的餐具風格;獨特的建築設計;遠見安定的政府,讓這裡的人帶著一點悠閒;一點自信;一點優雅;一點滿足....
不同於一般文明先進的國家;瑞士有自己的步調.在先進中仍然保有傳統;在守舊中仍然要求精緻工業,一點點的不一樣;多一點點的心思;讓這個國家;人人嚮往..
英國首相邱吉爾說:"我寧可失去一個印度;也不願失去一個莎士比亞."文化的影響,對一個國家是如此重要.一個國家的文化影響他的人民.Ursi(Nadja's mom)帶我去的任何地方;一定幫我買英文簡介.在欣賞美麗外;更要懂得深層文化..我愛瑞士;更愛他那"與眾不同"...
再過十年;台灣也沒辦法跟瑞士一樣那麼富有;那麼充滿人文..
是因為從小生長在台灣,看慣亞洲文化禿然對歐洲的文化憧憬;還是歐洲本身的文化基因,就是那麼悠久;那麼讓人著迷...
講究的餐具風格;獨特的建築設計;遠見安定的政府,讓這裡的人帶著一點悠閒;一點自信;一點優雅;一點滿足....
不同於一般文明先進的國家;瑞士有自己的步調.在先進中仍然保有傳統;在守舊中仍然要求精緻工業,一點點的不一樣;多一點點的心思;讓這個國家;人人嚮往..
英國首相邱吉爾說:"我寧可失去一個印度;也不願失去一個莎士比亞."文化的影響,對一個國家是如此重要.一個國家的文化影響他的人民.Ursi(Nadja's mom)帶我去的任何地方;一定幫我買英文簡介.在欣賞美麗外;更要懂得深層文化..我愛瑞士;更愛他那"與眾不同"...
- 6月 20 週五 200819:03
Swiss Life 1
Warm Welcome....
踏進Zurich airport有種間單俐落的清新;大紅色的布條;時尚的地鐵;在地鐵裡有牛聲..有可愛的Swiss Girl .機場外站著好久不見的Nadja;禿然間,感動湧上心;彼此的擁抱.讓我感到好窩心!!
Unbelieveable...
空氣中有種新鮮;處處是綠地;大樹;牛群...Matti開始一一介紹;我的耳朵聽;但心卻飛出去.即使是城市~感覺像世外桃源.即使是城市~這裡的人不慌不忙.即使是城市~建築物中傳統與摩登是如此協調.即使是城市~也感覺不出來....
"Why is Swiss so Rich?"
開始體驗與一般遊客不同的旅程!!因為我;Nadja的家人為我準備傳統食物.語言上的障礙;讓我更深刻體驗他們的熱情...Nadja的爸爸想辦法用英文跟我說話;但最可愛的是他還是可以很幽默...Nadja的媽媽笑容無敵!!看看我~當我跟他說話;他會請Nadja翻譯.Tino(Nadja的弟弟)很靦腆;卻非常禮貌.睡前都會來報備..因為他們;我開始愛上瑞士..家中的一隻狗;一隻貓,讓整個家活潑起來..家很美;很瑞士風;大紅色的柱子;因為Euro 2008 幾乎每一戶都有旗子..因為我;全家總動員,接下來的旅程;他們的安排讓我身在Swiss Life..心也在 Suisse..
踏進Zurich airport有種間單俐落的清新;大紅色的布條;時尚的地鐵;在地鐵裡有牛聲..有可愛的Swiss Girl .機場外站著好久不見的Nadja;禿然間,感動湧上心;彼此的擁抱.讓我感到好窩心!!
Unbelieveable...
空氣中有種新鮮;處處是綠地;大樹;牛群...Matti開始一一介紹;我的耳朵聽;但心卻飛出去.即使是城市~感覺像世外桃源.即使是城市~這裡的人不慌不忙.即使是城市~建築物中傳統與摩登是如此協調.即使是城市~也感覺不出來....
"Why is Swiss so Rich?"
開始體驗與一般遊客不同的旅程!!因為我;Nadja的家人為我準備傳統食物.語言上的障礙;讓我更深刻體驗他們的熱情...Nadja的爸爸想辦法用英文跟我說話;但最可愛的是他還是可以很幽默...Nadja的媽媽笑容無敵!!看看我~當我跟他說話;他會請Nadja翻譯.Tino(Nadja的弟弟)很靦腆;卻非常禮貌.睡前都會來報備..因為他們;我開始愛上瑞士..家中的一隻狗;一隻貓,讓整個家活潑起來..家很美;很瑞士風;大紅色的柱子;因為Euro 2008 幾乎每一戶都有旗子..因為我;全家總動員,接下來的旅程;他們的安排讓我身在Swiss Life..心也在 Suisse..
- 6月 07 週六 200817:22
Weeds or Seeds
~反覆惦量自己~
想甚麼;要甚麼;能做甚麼......
常常有人說weeds 哪裡都能長;哪裡都能活得好好地.
真的嗎?!
有人說Seeds也一樣;但不同於Weeds的地方在於....
Seeds是需要多一點的照顧;多一點的修正;多一點的反覆施肥....
真的嗎?!
那如果用來比喻人的韌性呢?
是Seeds 還是 Weeds?
是可以強到像Weeds一樣;如此經的起風吹雨打卻不修邊幅.
還是像Seeds一樣;需要細心呵護卻可豐滿收穫...
改變德國關稅統一的李斯;身體是如此虛弱卻花十年時間
不停奔波為他的理想德國..
日本企業之父澀澤榮一;吸取西方知識,修正原有觀念
為明治維新注入一股新風潮...
哪一個是Weeds?哪一個又是Seeds?
人真的可以有無限....
仰望著Glasgow的藍天..
好美!好藍!好無限!!
想甚麼;要甚麼;能做甚麼......
常常有人說weeds 哪裡都能長;哪裡都能活得好好地.
真的嗎?!
有人說Seeds也一樣;但不同於Weeds的地方在於....
Seeds是需要多一點的照顧;多一點的修正;多一點的反覆施肥....
真的嗎?!
那如果用來比喻人的韌性呢?
是Seeds 還是 Weeds?
是可以強到像Weeds一樣;如此經的起風吹雨打卻不修邊幅.
還是像Seeds一樣;需要細心呵護卻可豐滿收穫...
改變德國關稅統一的李斯;身體是如此虛弱卻花十年時間
不停奔波為他的理想德國..
日本企業之父澀澤榮一;吸取西方知識,修正原有觀念
為明治維新注入一股新風潮...
哪一個是Weeds?哪一個又是Seeds?
人真的可以有無限....
仰望著Glasgow的藍天..
好美!好藍!好無限!!
- 5月 30 週五 200805:15
用星巴克想管理The Starbucks Experience(5)
Leave Your Mark~
All of us leave some mark on the world, no matter whether it is good or bad. For starbucks, the good mark is linked to the powerful and positive impact that they have on their communities. Therefore, Social involvement is integral to starbucks leadership mission. Starbucks wants to do this by contributing more to society than just coffee. They have a number of programs which help community.
The starbucks leadership mission consist of health-care benefits, C.A.F.E( coffee and farmer equity)practices policies, enviornmental consciousness and community involvement. Health-care benefits are given for employees who even work 20hours per week. This one have influenced some coffee shops or fast-food restaurants which feel pressure then provide similar compensation for their employees. In terms of C.A.F.E policties, starbucks generally pays a higher price for its coffee than others. They also encourage decreased pesticide use, lower water consumption and of course, maintaining a high level of coffee quality.
As regards to enviornmental consciousness, the starbucks partnership with Johnson Development Corporation is called Urban Coffee Opportunities. This business partnership provide employment opportunities, training in disadvantaged metropolitan communities. For starbucks leadership management, they do hope they give back more than they take. One of the successful organization is " DeafHope" where volunteers provides services to deaf domestic abuse victim. (most volunters are their employees)
Starbucks helps employees realize their power to make a difference, not only serve coffee but also contribute more in their communities. Moreover, starbucks is not only a coffee shop, but it is a education organization and they believe that " we can be the change we wish to see in the world".
All of us leave some mark on the world, no matter whether it is good or bad. For starbucks, the good mark is linked to the powerful and positive impact that they have on their communities. Therefore, Social involvement is integral to starbucks leadership mission. Starbucks wants to do this by contributing more to society than just coffee. They have a number of programs which help community.
The starbucks leadership mission consist of health-care benefits, C.A.F.E( coffee and farmer equity)practices policies, enviornmental consciousness and community involvement. Health-care benefits are given for employees who even work 20hours per week. This one have influenced some coffee shops or fast-food restaurants which feel pressure then provide similar compensation for their employees. In terms of C.A.F.E policties, starbucks generally pays a higher price for its coffee than others. They also encourage decreased pesticide use, lower water consumption and of course, maintaining a high level of coffee quality.
As regards to enviornmental consciousness, the starbucks partnership with Johnson Development Corporation is called Urban Coffee Opportunities. This business partnership provide employment opportunities, training in disadvantaged metropolitan communities. For starbucks leadership management, they do hope they give back more than they take. One of the successful organization is " DeafHope" where volunteers provides services to deaf domestic abuse victim. (most volunters are their employees)
Starbucks helps employees realize their power to make a difference, not only serve coffee but also contribute more in their communities. Moreover, starbucks is not only a coffee shop, but it is a education organization and they believe that " we can be the change we wish to see in the world".
- 5月 30 週五 200804:42
用星巴克想管理The Starbucks Experience(4)
Embrace Resistance~
Valuing criticism is one of the principle for starbucks and it also is a major role. How difficult it is to accept criticism, even embrace it. Utilzing a set of skills and positive thinking that to improve business and customers relationship are the best way to embrace resistance.
Embracing resistance is about respecting people's perspectives. For starbucks leadership, they encourage their partners to ask "How" not just "Yes" and "No". There is an art to knowing if your customers displeased. Take a woman with a child coming into the starbucks for example, the woman hug her baby in one hand and the coffee in the other hand, then tried to sit on the chair. Instead of disregard, the barista gave her a hand immediately and responded" sorry for that and I will mention about this problem for our manager."
" It cannot be done" is a most challenging types of resistance for many businesses.. For starbucks, they will ask " Why would not it work?". Facing a big task, such as the first time,they tried to promote coffee to Asian countries, they did the market research first and tried to belong Asian culture which has hundreds years of tea-drinking.Finally, they success because not only have they had original coffee, but they also created new local flavor and increased the local employment.
Win/Win situation is starbucks' main goal. Not everyone welcome starbucks come, especially some traditional coffee shops. Before one starbucks shop open, they go door-to-door to every single cafe in the area to understand what they need and also to introduce starbucks. To starbucks, they certainly know that it would be competition, but they are more interested in adding value to this business environment. "Coffee-rich area" was created for all of customers who enjoy plenty of alternatives. Competition can make companies re-evaluate themselves and identify what the strengths and shortcomings are.
Embracing resistance is not a slogan for starbucks, but they do action at once after listening.
Valuing criticism is one of the principle for starbucks and it also is a major role. How difficult it is to accept criticism, even embrace it. Utilzing a set of skills and positive thinking that to improve business and customers relationship are the best way to embrace resistance.
Embracing resistance is about respecting people's perspectives. For starbucks leadership, they encourage their partners to ask "How" not just "Yes" and "No". There is an art to knowing if your customers displeased. Take a woman with a child coming into the starbucks for example, the woman hug her baby in one hand and the coffee in the other hand, then tried to sit on the chair. Instead of disregard, the barista gave her a hand immediately and responded" sorry for that and I will mention about this problem for our manager."
" It cannot be done" is a most challenging types of resistance for many businesses.. For starbucks, they will ask " Why would not it work?". Facing a big task, such as the first time,they tried to promote coffee to Asian countries, they did the market research first and tried to belong Asian culture which has hundreds years of tea-drinking.Finally, they success because not only have they had original coffee, but they also created new local flavor and increased the local employment.
Win/Win situation is starbucks' main goal. Not everyone welcome starbucks come, especially some traditional coffee shops. Before one starbucks shop open, they go door-to-door to every single cafe in the area to understand what they need and also to introduce starbucks. To starbucks, they certainly know that it would be competition, but they are more interested in adding value to this business environment. "Coffee-rich area" was created for all of customers who enjoy plenty of alternatives. Competition can make companies re-evaluate themselves and identify what the strengths and shortcomings are.
Embracing resistance is not a slogan for starbucks, but they do action at once after listening.